Questions for Roofer
1. What is the full name and address of the company?
Having a company that is nearby increases the likelihood of better and faster service. If you are provided a PO Box, then ask for a street address also.
2. Does the company carry insurance?
Make sure your contractor carries Workers Compensation and Liability insurance to be specific. If a worker is hurt and the roofing contractor does not have proper insurance coverage, the home owner may be liable. Ask to have a current insurance certificate sent to you. Do not accept the roofing contractor at their word. Although they may carry health, life, and auto insurance, those types of insurance do not protect a building owner from potential liability.
3. Is the company a licensed roofing contractor?
Many state and local governments require roofing contractors to be licensed. Contact your city and county clerk’s office and find out if there are any requirements for roofing contractors in your area.
4. How long has the company been in business?
Longer is usually better. A new business should not be disqualified. However, the amount of time a company has been in business may help in the decision-making process when all other evaluation items are equal.
5. Will the company provide referrals or references from previous jobs?
Once you receive the contractor’s list of references, ask those previous clients a minimum of four questions. First, did the contractor perform the work on a timely basis? Second, were they responsive when asked for information and changes? Third, did they act as if they cared about the customer’s interests? Finally, would you call the roofing contractor trustworthy?
6. What is the company’s workmanship warranty?
This question is important and most roofing contractors will warranty the workmanship and offer a manufacturer’s warranty for material. Make sure you understand the difference between the two. The warranty coverage offered for both labor and material should be stated in the contract. You can request a sample copy of each.
